Question 1

Which of the following questions would help you determine if you have a defensive listening habit?

Accepted Answer

A)   Do you pay more attention to the way other people look or how they speak rather than what they say?
B)   Do you fake attention or pretend to listen when your mind is elsewhere, you're bored, or you think it pleases the speaker?
C)   Do you interrupt others while they're speaking?
D)   If you don't like or agree with someone, do you avoid listening or look for faults in what that person says?
E)   Do you feel threatened or humiliated by critical remarks from others?F) A) and B)
G) A) and C)

Question 2

Simon is a therapist who uses empathic listening during his sessions with clients. According to Bodie, Worthington, and Gearheart, what is Simon's listening style?

Accepted Answer

A)   task listening
B)   critical listening
C)   relational listening
D)   analytical listening
E)   action listeningF) A) and E)
G) All of the above

Question 3

Paraphrasing is a form of feedback-a listening check-that asks, "Am I right-is this what you mean?"

Accepted Answer

A) True 
 B)False

Question 4

English is a listener-responsible language.

Accepted Answer

A) True 
 B)False

Question 5

Listeners from high-context cultures "listen" for meaning in your __________ and in who you are rather than in the words you say.

Accepted Answer

A)   behavior
B)   words
C)   ideas
D)   paraphrases
E)   valuesF) A) and B)
G) C) and E)

Question 6

According to Ralph Nichols, the "father of listening research,"

Accepted Answer

A)   "People feel flattered, important, and special when you remember their name."
B)   "Effective paraphrasing requires mindful listening."
C)   "The difference between the almost right word and the right word is really a large matter-'tis the difference between the lightning bug and the lightning."
D)   "Words do not have meaning; people having meaning in words."
E)   "We must always withhold evaluation until our comprehension is complete."F) All of the above
G) A) and B)

Question 7

Listening to hear is the ability to make clear distinctions among the sounds and words in a language.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following correctly identifies the six components in Brownell's HURIER listening model?

Accepted Answer

A)   Helping, Understanding, Respecting, Interpreting, Evaluating, and Responding
B)   Hearing, Understanding, Remembering, Interrupting, Excluding, and Responding
C)   Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding
D)   Hearing, Underestimating, Remembering, Inferring Evaluating, and Recalling
E)   None of the above are correct.F) B) and C)
G) A) and E)

Question 9

Provide two examples of when you or someone you know demonstrated poor listening habits, such as defensive listening, disruptive listening, pseudolistening, selective listening, and/or superficial listening. Explain why these were poor listening habits and how to minimize their use.

Accepted Answer

One example of poor listening habits I h...

Question 10

Listening to interpret focuses on your ability to empathize with another person's feelings.

Accepted Answer

A) True 
 B)False

Question 11

Empathic listening is "the pinnacle of listening."

Accepted Answer

A) True 
 B)False

Question 12

In the business world, many executives spend more than 60 percent of their workdays listening to others.

Accepted Answer

A) True 
 B)False

Question 13

Your textbook claims that it is possible to "listen online." Using the five relevant listening processes in Brownell's HURIER listening model, explain how this is possible. Provide a relevant example for each of the processes.

Accepted Answer

According to Brownell's HURIER listening...

Question 14

Although most of us talk at about 125 to 150 words per minute, most of us can think at three to four times that rate.

Accepted Answer

A) True 
 B)False

Question 15

Someone who is not a conscientious listener would use their extra thought speed to do which of the following?

Accepted Answer

A)   make sure they hear what someone says
B)   determine the meaning of a message
C)   plan how to confront the speaker
D)   identify and summarize key ideas
E)   analyze and evaluate argumentsF) All of the above
G) A) and D)

Question 16

Next to the words you say, your eyes are the primary source of information about you and the meaning of your spoken messages.

Accepted Answer

A) True 
 B)False

Question 17

Several studies have concluded that while we spend a significant amount of our communication time listening, many of us are not very effective listeners. Identify and explain three strategies or skills you would use to improve your ability to listen effectively.

Accepted Answer

1. Active Listening: This involves fully...

Question 18

People from low-context cultures are more likely to "listen" to others by paying attention to the meaning of nonverbal behavior.

Accepted Answer

A) True 
 B)False

Question 19

If you fail to listen for feelings, you may overlook the most important part of the message. What type of listening describes this component of the listening process?

Accepted Answer

A)   analytical listening
B)   empathic listening
C)   comprehensive listening
D)   appreciative listening
E)   discriminative listeningF) All of the above
G) B) and E)

Question 20

All of the following strategies can help you remember someone's name during and after your first conversation with that person except:

Accepted Answer

A)   Pay undivided attention to the moment of introduction.
B)   Use the person's name several times during the discussion.
C)   Use your extra thought speed to think about how you want to respond to the person.
D)   Repeat the person's name out loud when you hear it.
E)   Think of someone you know or someone famous with the same name.F) B) and C)
G) D) and E)

Exam 4: Listening

If you fail to listen for feelings, you may overlook the most important part of the message. What type of listening describes this component of the listening process?

Correct AnswerverifiedShow Answer

In the business world, many executives spend more than 60 percent of their workdays listening to others.

Correct AnswerverifiedShow Answer

English is a listener-responsible language.

Correct AnswerverifiedShow Answer

Listeners from high-context cultures "listen" for meaning in your __________ and in who you are rather than in the words you say.

Correct AnswerverifiedShow Answer

Although most of us talk at about 125 to 150 words per minute, most of us can think at three to four times that rate.

Correct AnswerverifiedShow Answer

According to Ralph Nichols, the "father of listening research,"

Correct AnswerverifiedShow Answer

Your textbook claims that it is possible to "listen online." Using the five relevant listening processes in Brownell's HURIER listening model, explain how this is possible. Provide a relevant example for each of the processes.

Correct AnswerAnswered by ExamLex AIAccording to Brownell's HURIER listening...View AnswerShow Answer

People from low-context cultures are more likely to "listen" to others by paying attention to the meaning of nonverbal behavior.

Correct AnswerverifiedShow Answer

Several studies have concluded that while we spend a significant amount of our communication time listening, many of us are not very effective listeners. Identify and explain three strategies or skills you would use to improve your ability to listen effectively.

Correct AnswerAnswered by ExamLex AI1. Active Listening: This involves fully...View AnswerShow Answer

Next to the words you say, your eyes are the primary source of information about you and the meaning of your spoken messages.

Correct AnswerverifiedShow Answer

Someone who is not a conscientious listener would use their extra thought speed to do which of the following?

Correct AnswerverifiedShow Answer

Which of the following questions would help you determine if you have a defensive listening habit?

Correct AnswerverifiedShow Answer

Empathic listening is "the pinnacle of listening."

Correct AnswerverifiedShow Answer

Listening to hear is the ability to make clear distinctions among the sounds and words in a language.

Correct AnswerverifiedShow Answer

Which of the following correctly identifies the six components in Brownell's HURIER listening model?

Correct AnswerverifiedShow Answer

All of the following strategies can help you remember someone's name during and after your first conversation with that person except:

Correct AnswerverifiedShow Answer

Provide two examples of when you or someone you know demonstrated poor listening habits, such as defensive listening, disruptive listening, pseudolistening, selective listening, and/or superficial listening. Explain why these were poor listening habits and how to minimize their use.

Correct AnswerAnswered by ExamLex AIOne example of poor listening habits I h...View AnswerShow Answer

Paraphrasing is a form of feedback-a listening check-that asks, "Am I right-is this what you mean?"

Correct AnswerverifiedShow Answer

Listening to interpret focuses on your ability to empathize with another person's feelings.

Correct AnswerverifiedShow Answer

Simon is a therapist who uses empathic listening during his sessions with clients. According to Bodie, Worthington, and Gearheart, what is Simon's listening style?

Correct AnswerverifiedShow Answer

Correct Answer
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Answered by ExamLex AI
According to Brownell's HURIER listening...
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Correct Answer
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Correct Answer
Answered by ExamLex AI
1. Active Listening: This involves fully...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
One example of poor listening habits I h...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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