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Exam 3: The Environment and Corporate Culture

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Question 61

Multiple Choice

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Scenario - Melissa Hill Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information. -Melissa will be working primarily with:

A) the legal-political dimension.
B) the labor market.
C) the internal cultural dimension.
D) pressure groups.
E) the sociocultural dimension.

F) C) and D)
G) A) and B)

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Question 62

Multiple Choice

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In a joint venture between large and small businesses, large businesses can provide all of the following except:

A) sales staff.
B) research staff.
C) financial resources.
D) distribution channels.
E) top level management.

F) B) and D)
G) C) and D)

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Question 63

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The sociocultural dimension of the general environment includes societal norms and values.

The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is:

In response to pressure from environmental advocates, organizations have become increasingly sensitive to diminishing:

The people and organizations in the environment who acquire goods or services from the organization are:

Animal-One is a campaign organization that drums up public awareness about the use of animals in cosmetic testing. The group condemns traditional cosmetic companies while promoting smaller, all-natural companies that do not test on animals. Animal-One can best be described as a(n) :_____.

SweetTooth Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally. The company sources most of its cocoa and sugar from South American companies. This business relationship highlights which dimension of the task environment?

The _____ environment includes the sectors that conduct day-to-day transactions within the organization.

Companies can reduce boundaries and increase collaboration with other organizations by creating:

The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement.

McDonalds, Burger King, and Taco Bell are competitors since all three sell fast food to individuals.

The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is:

Scenario - Melissa Hill Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information. -Which of the following would be the best way for One-Hit-Wonder to decrease its uncertainty?

Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the necessity for continuous investment in human resources through recruitment, education, and training.

A government inspection has required your company to upgrade the safety equipment in the manufacturing process of ice creamery. What dimension of the external environment has influenced these upgrades?

Culture can be defined as:

Companies in Quadrant D put high emphasis on both culture and solid business performance as drivers of organizational success.

In adaptive cultures, managers are concerned with customers and processes that bring about useful change.

Integrated Computers, Inc. wants to compile a profile of the customer it will target in its next promotional mailing. What environment would this be found in?